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BIRD CONTROL SPECIALIST AND WILDLIFE EXPERT

Mastermark Pte Ltd

Privacy Policy

www.mastermark.com.sg

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.

 

When do we collect information?

We collect information from you when you subscribe to a newsletter, fill out a form, Use Live Chat or enter information on our site.

 

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To administer a contest, promotion, survey or other site feature.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

 

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.We implement a variety of security measures when a user places an order to maintain the safety of your personal information.All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user’s preferences for future visits.
  • Keep track of advertisements.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.
  • We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser: it will turn off some of the features of the site.

 

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. For more information,  visit here.

We use Google AdSense Advertising on our website.Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:

  • Remarketing with Google AdSense
  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting
  • DoubleClick Platform Integration

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more.

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes on our Privacy Policy Page.

You can change your personal information by emailing us (contact information at the bottom of this page)

 

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

 

Does our site allow third-party behavioral tracking?

It’s also important to note that we allow third-party behavioral tracking.

 

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via in-site notification within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

 

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

 

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.


If at any time you would like to unsubscribe from receiving future emails,
you can follow the link at the bottom of each email sent and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Mastermark Pte Ltd

8 Temasek Boulevard

Suntect Tower 3, #37-03

Singapore 038688

info@mastermark.com.sg

Last Edited on 13 November 2020

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Mastermark Pte Ltd

Mastermark Pte Ltd

Based in Singapore, our company is dedicated to Bird & Wildlife Management Solutions. We provide effective measures for both urban and aerodrome wildlife conflicts.

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tel: +65 6741 6880

wa: +65 8949 8693‬

email: info@mastermark.com.sg

 

8 Temasek Boulevard

Suntec Tower 3 #37-03

Singapore 038988

Copyright © 2020 Mastermark Pte Ltd. All rights reserved. Terms of Use and Privacy Policy.

Pigeons

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We have seen this bugger around everywhere. They multiply quickly, feed on our food scraps and nest on building ledges, especially near our warm air conditioner compressors

Contact us now

House Crows

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image from SHIN MIN DAILY NEWS READER

Crows can get aggressive and they are an invasive species. They roost in trees and cause a lot of unpleasant noise in the vicinity. They often attack when they feel threatened, especially when with their young. This can harrass and causes problems for urban residents.

Contact us now

Starlings

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Starlings are normally an agricultural pest for crops, however, when gathered in flcoks in cities, their bird poop causes a problem. Not only does roofs and floors get stained but their poop risks diseases as they are a good medium for pathogenic fungi.

Contact us now

Mynahs

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Common Mynahs and Javan Mynahs are an extrememly invasive species. For Common Mynahs, they are distinguished with a bright orange eye patch that the Javan Mynahs do not have. Both species tend to roost on our trees, creating a lot of noise and destroying property with their droppings. Improper food disposals and rubbish bins also attract these birds where they scavage on food scraps left behind.

Contact us now
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House Sparrows

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photo taken from THE STRAITS TIMES

Sparrows, though adorable and small, can cause problems especially to the food industry and warehouses. Their droppings can contaminate and destroy food and packaging. 

Contact us now

Bats

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Like most wild animals, bats are shy. You are advised to leave bats alone. They will fly away after they have done feeding. If you do come into contact with the bats, you should practise good hygiene by thoroughly washing your hands with soap.

 

If you require help to remove any wildlife that has entered into your compound, please immediately call 

1800 476 1600.

 

Do note that in accordance to the Wildlife Act, Singapore, members of the public are prohibited to trap wildlife animals.

 

Find out more

Snakes

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If you encounter a snake, try your best to remain calm! Do not attempt to confront the snake or attack it with a broom or sitck. Do keep your distance and ensure that children and pets are kept away from the area. The snake may try to look for a dark and secure area and you should observe to see where it hides, so that it can be removed by professionals.

 

If you require help to remove any wildlife that has entered into your compound, please immediately call

1800 476 1600.

 

Do note that in accordance to the Wildlife Act, Singapore, members of the public are prohibited to trap wildlife animals.

 

Find out more

Wild Boars

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With a lack of natural predators, the wild boar population has increased rapidly and may decrease local biodiversity. When encountered, move slowly away and keep a safe distance. If you see young piglets, do leave them alone. They are potentially more dangerous as adults nearby may attempt to defend their young.

 

If you require help to remove any wildlife that has entered into your compound, please immediately call 

1800 476 1600.

 

Do note that in accordance to the Wildlife Act, Singapore, members of the public are prohibited to trap wildlife animals.

 

Find out more

Monitor Lizards

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Like most wild animals, monitor lizards are usually shy and will not attack unless provoked. When encountering one, do not attempt to touch, chase or trap them yourselves.

 

If you require help to remove any wildlife that has entered into your compound, please immediately call 

1800 476 1600.

 

Do note that in accordance to the Wildlife Act, Singapore, members of the public are prohibited to trap wildlife animals.

 

Find out more

Civet Cats

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Contrary to the name, Civet Cats are not cats, rather they are more closely related to mongooses. Civets are nocturnal animals that tend to be very shy and prefer being on higher grounds. When provoked, they will attack in order to protect themselves. You can observe them but do not approach them. 

 

If you require help to remove any wildlife that has entered into your compound, please immediately call

 1800 476 1600.

 

Do note that in accordance to the Wildlife Act, Singapore, members of the public are prohibited to trap wildlife animals.

 

Find out more

Crocodiles

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photo by: Richard Seah

Estuarine Crocodiles are internationally classified as endangered due to the destruction of its habitats. When encountered, STAY CALM and back away slowly. DO NOT attempt to approach, provoke or feed the animal.

 

If you require help to remove any wildlife that has entered into your compound, please immediately call 

1800 476 1600.

 

Do note that in accordance to the Wildlife Act, Singapore, members of the public are prohibited to trap wildlife animals.

 

Find out more

Otters

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photo by: Mark Stoop

While listed as critically endangered in Singapore, sightings have been reported increasingly often over the years. Although they appear adorable, they often trespass into people's homes hunting fishes in ponds or stealing food. When encountered, DO NOT touch, chase or corner the otters. Going too close to the otters may frighten them.

 

If you require help to remove any wildlife that has entered into your compound, please immediately call 

1800 476 1600.

 

Do note that in accordance to the Wildlife Act, Singapore, members of the public are prohibited to trap wildlife animals.

 

Find out more

Wild Dogs

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Wild dogs often roam freely within Singapore. They are usually found in packs and face various hazards like traffic, starvation, and disease. The Trap-Neuter-Release-Manage programme involves humanely catching stray dogs and sterilising them. Efforts will be made to rehome as many of the sterilised animals as possible.

When encountered, do not run, stare directly or make sudden movements and sounds. Move away slowly to avoid startling the dog. 

 

If you require help to remove any wildlife that has entered into your compound, please immediately call 

1800 476 1600.

 

Do note that in accordance to the Wildlife Act, Singapore, members of the public are prohibited to trap wildlife animals.

 

Find out more
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FIND OUT MORE